

Under the law, you are entitled to a replacement car for the entire repair period!
Under Norm no. 18/2022 for the amendment and completion of ASF Norm no. 20/2017, the injured party has the legal right to a replacement vehicle for the entire duration of the repair of the damaged vehicle.
Last name
First name
Phone
Was the accident your fault? *
Accident date
Location
Make/Model of the damaged car
Additional notes (optional)
The period between the date the damage is reported and the date the damage is assessed by the insurer is reimbursed, when the car can no longer be used from a technical point of view.
The period needed by the owner to take the vehicle to the service is reimbursed, but no more than 3 working days from the damage assessment, if the car can no longer be used technically.
The actual period required for the repair is reimbursed, calculated from the date of signing the service check-in documents until the completion of the works and the handover of the repaired car.
Right to a replacement car from the moment the damage is reported until you receive the compensation offer from the insurer.
If the vehicle is classified as a total loss and can no longer be repaired, you are entitled to a replacement car:
To benefit from these rights under ASF Norm no. 18/2022:
Accident details, insurer, pickup location.
We contact the at-fault party’s insurer.
We deliver the car the same day, to the desired location.
Until the repair is completed or the compensation offer is received.

RentKraft is the trusted solution for car rentals in Bacău, Iași and Suceava, with an extended presence in the main cities and airports in Romania.
We are constantly growing, investing in customer experience through a modern fleet and services at the highest standards.
We focus on comfort and safety. All available cars are new models – VW, Skoda, Dacia – ready for any type of trip: business or holiday.
We offer the lowest rates on the market, regardless of the type of car chosen. Surveys conducted among customers confirm it: price and service quality make the difference at RentKraft.
Whether you land in Bacău, Iași, Suceava, Bucharest Otopeni or Băneasa, we provide car pickup directly from the airport or from any other chosen location.
With over 10 years of experience and more than 100 new cars, RentKraft covers customer needs throughout Moldova and in the major cities of the country.
In order to receive a replacement car, you must provide the following documents: proof of the claim notification; the damage assessment report issued by the insurer; the repair check-in and check-out report; a copy of the vehicle registration certificate; a copy of the user’s ID card and driving license; the amicable accident report or the report drawn up by the Police (as applicable)

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